Wednesday, November 28, 2012

Heyde's Service Department

Most of you know our service department guys Jim and Bill and know they take pride in servicing your machines and try to get them completed within three days. 

For customers who have never had your machine serviced at Heyde’s please note our guild lines and come in a visit our service department meet Jim and Bill.

We offer a full service department operated by two full-time factory trained technicians. Checking in your machine, we will give a FREE estimate. If you decided to leave your machine for service, charges will apply. The average turnaround time is within seven days. 24 hour rush service is available for a nominal fee.

**Please note: Our service Department has a bench Fee no matter how small of a job. When you machine is on the bench you will receive a Full Servicing.

We repair all brands of household sewing and embroidery machines and sergers. We back all of our repairs with a 30 day guarantee. All our repairs are done on the premises. Scissors sharpening is available.

When You Bring Your Machine in for Servicing...

Please Bring:
  • Sewing Machine
  • Embroidery Unit (If Applicable)
  • Case for Sewing machine & Embroidery Arm
  • Power Cord Foot Control
  • Presser Foot or Embroidery Foot
  • Bobbin Case
  • Bobbin
  • General Sewing Stitch Plate (Not Straight Stitch Plate)
Do not bring any other accessories or needle. We will put a new needle in your machine.

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